Support

How can we help?

The quickest way to reach us is in the app: Settings › Feedback & bug reports, which adds your account ID for you. You can also email us. Tell us your app version, your iPhone model and what happened. Please don't send passwords or payment details.

Contact support

My meme failed

If a creation fails, its credits are returned to your wallet automatically. For the best results, use a photo where the face looks at the camera, the lighting is good and nothing covers the face.

Purchases and credits

Purchases are made through your Apple account. If your credits or subscription don't show up, tap Settings › Restore purchases. If that doesn't help, email us your account ID and the purchase date. Don't send your receipt or card details.

Report an image or misuse of your face

Tap Report on any image, or email tuyetnt6134@icloud.com. If someone used your face without permission, tell us and we'll act quickly.

Privacy and data deletion

See the Privacy Policy and how to delete your data.